Cutting Edge Technology…
Leaders, Visionaries, side by side…
The Drive to be BETTER than BEST…
Just another typical Monday at VIVOTEK

VIVOTEK, established in 2000, has quickly taken its position as a leading manufacturer in the IP surveillance industry. VIVOTEK specializes in the integration of audio-visual components into network operation. Using sophisticated codec technologies, VIVOTEK's innovative R&D team develops and engineers a wide range of multimedia communication products. In 2006, VIVOTEK became a publicly traded company in the Taiwan Stock Exchange offering sales, support, and other services in over 30 countries through a wide network of distributors and system integrators.

VIVOTEK is looking for committed, creative, and passionate people who deliver results. If you're looking for a job that can utilize your talents and passion - a job that inspires you and gives you the opportunity to reach your potential - VIVOTEK is the answer.

Opportunities at VIVOTEK (U.S.)

Sales Associate / Regional Sales Manager

Position Description:

The position will be responsible for working with strategic channel partners in the U.S. and Canadian market, including distributors, resellers, and end users. Ideal candidates must have a successful track record in information security or a related IT software category. A general understanding of the channel partner sales model and a track record of successfully managing partners to known activity metrics are necessary.

Job Description

• Responsible for day-to-day customer communications, conflict resolution, and compliance oncustomer deliverables.
• Assist reseller and end customers select the appropriate product for their situation.
• Ensures that customer issues are dealt with in an efficient manner.
• Maintain an understanding of the technical features of VIVOTEK products and services as well as the marketplace requirements and competitive offerings.
• Delivers sales presentations to clients.
• Reports to Sales Director of North American market.
• Travel may be required to customer, tradeshows, and seminars.
• Marketing responsibilities may include: assists in the development and implementation of email campaigns, researches trade associates for potential membership, coordination of tradeshow/seminar events, collection of success stories and other marketing materials.

Requirements

• 4+ years of Sales or Marketing experience preferred.
• Bachelor's degree in Engineering or Business
• Customer service and detail oriented. Respond to customer issues quickly and effectively.
• Technical competence (ability to learn cameras, networks, etc)
• Motivated, goal oriented, persistent, presentation & negotiation skills
• Works well in a team environment
• Familiarity with IT/Networking or CCTV/Security industry a plus.
• Must be U.S. Citizen or Permanent Resident – Sorry, no H1-B sponsorship.

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Inside Sales / Sales Support

Job Description

Position generally supports sales managers; duties include, but are not limited to:

• Generate new and repeat sales by providing product and technical information in a timely manner
• Determine customer requirements and expectations in order to recommend specific products and solutions
• Present price, credit and terms in accordance with standard procedures and customers' profitability profiles
• Accurately process customer transactions such as orders, quotes or returns
• Provide accurate information regarding availability of in-stock items
• Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
• Monitor scheduled shipment dates to ensure timely delivery and expedite as needed
• Fill requests for catalogs, information or samples and Setup and maintain customer files

Requirements

• Holder of US Citizenship/Green Card for Legitimate Employment
• Familiar with Microsoft Applications such as MS Word, MS Excel, MS PowerPoint, etc.
• Ability to work in a busy, fast-paced environment
• Detail-oriented and punctual
• Great organizational skills
• Good at following up with management
• Excellent communications skills (written and verbal)
• B.A. degree in Business or related areas required

Please send your resume via E-mail to tiffany.chen@vivotek.com