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VIVOTEK Appointed CTDI As Authorized Repair Partner In India

VIVOTEK Appointed CTDI As Authorized Repair Partner In India

calendar 2017-10-31

New Delhi, October 31, 2017 : VIVOTEK, the global leading IP surveillance solutions provider, has announced its strategic partnership with Regenersis (India) Private Limited (A CTDI COMPANY), a service, global engineering, repair and Logistics Company. As a part of the partnership, CTDI has now become the authorized servicing partner of VIVOTEK and will provide regional support in Delhi-NCR and Mumbai. The partnership will be effective from 1st of October, 2017.

The strategic alignment is aimed at minimizing the service time that VIVOTEK’s state-of-the-art product offerings had to experience during maintenance. VIVOTEK, given the influx of advanced technology, had to send its products back to Taiwan which caused delays in restoration of services. The partnership with CTDI has enabled the firm to resolve this challenge by leveraging the local maintenance centres of CTDI. This will effectively reduce the service downtime, enabling near-instant restoration of services for VIVOTEK’s customers.

At the announcement, Mr. Sanjeev Gulati, Country Manager, India & SAARC at VIVOTEK, said, “Our strategic partnership with CTDI has added to the value proposition that VIVOTEK as an IP surveillance system provider offers to its clientele. It will infuse another layer of user convenience by facilitating faster remediation, which will be routed through CTDI’s domestic service and support facilities. We are confident that this will not merely decrease the cost of operation, but will also boost our service penetration to newer geographies by increasing our overall bandwidth.”

VIVOTEK is a globally leading surveillance solution provider that extends IP security solutions comprising network cameras, PoE switches and network video recorders and video management software. In response to the possibilities offered by the rising trend of IoT, VIVOTEK aspires to become the Eye in IOT by drawing on its expansive technological capabilities in image and audio. By the middle of 2018, VIVOTEK plans to reach 100 active channel partners in India by accelerating its business growth with its full-stack channel partner program for both new and existing partners.

CTDI Service Center
Regenersis (India) Private Limited
(A CTDI Company)
Unit No.10-A, Upper Ground Floor
Devika Tower Building No-6, Nehru Place
New Delhi-110019
Tel: 011-46818125/24

Andheri Mumbai:
Regenersis (India) Private Limited
(A CTDI Company)
Shivai Industrail Estate , Unit No 210 / 211
2nd floor , Behind Mcdonald , Saki Naka
Andheri (E) , Mumbai-400072
Tel: 022 - 42292194

For more information about VIVOTEK and its comprehensive product line, please visit

About CTDI

CTDI is a 42 year old, USA based, Global - service, engineering, repair and Logistics Company with over 91 global locations, 14000 employees and revenue in excess of US$ 1.7 Billion. CTDIs major strength includes repair, customer management, global supply chain and logistics business offering services to world’s leading OEMs covering Network products, MCE (Mobile and computing equipment) CPE products (Set top boxes, routers, etc..) and automotive customers.

CTDI India has over 1500 employees with 40 direct locations and over 250 partners through which it offers end to end aftermarket services be it Depot Repair – L4 repairs, Front end services such through Walk-in Service centres & field support, Asset Recovery Services for end of lease/life products.


VIVOTEK Inc. (TAIEX: 3454) was founded in Taiwan in 2000. The Company markets VIVOTEK solutions worldwide, and has become a leading brand in the global IP surveillance industry. Its comprehensive solutions include network cameras, video servers, network video recorders, PoE solutions, and video management software. Through the growing proliferation of IoT, VIVOTEK aspires to become the Eye in IoT by drawing on its expansive technological capabilities in image and audio. The Company has established offices and subsidiaries in the United States (California), Europe (Netherlands), India (Delhi), Middle East (Dubai), and Latin America (Mexico) in 2008, 2013, 2014, 2015, and 2016, respectively. To create a sound industrial ecosystem, VIVOTEK has expanded strategic alliances with leading international software and hardware partners and works with over 183 authorized distributors across 116 countries. For more information, please visit