A decade-and-a-half ago, a handful of PhDs working in research at an global tech company decided they wanted to get out of the lab. We longed to roll up their sleeves and work to bring a product to life, something that solved a real—and specific—problem.So in 2001, we turned in our corporate badges, got our own space in Cupertino, California, and started Rasilient.
From the beginning, we concentrated our efforts on building products just for video surveillance. That’s because we knew most other systems being sold for surveillance were actually built for handling things very different from 24/7 video, and we believed customers deserved better.
Today, we’re known for our patented technologies and storage software algorithms that achieve up to 8 times the performance of general purpose storage products, while significantly reducing drive failure rate (and associated costs).
And because we’re nimble, focused and have that engineering DNA, we’re able to do business the way we believe it should be done: Fix problems and make things better rather than point fingers and pass the buck. That means we are 100% committed to providing personal customer support for the life of our systems, support that exceeds expectations in every way. And our customer support team doesn’t just help with Rasilient products—they’re experts in all areas of surveillance and can troubleshoot problems in other parts of an installation.
We’ve grown a lot over the years. New space in Santa Clara, California. Development centers in Shanghai and Taipei. Strategic investments from Intel Capital and Acorn Campus, two of Silicon Valley’s most highly regarded venture capital funds that back only the best of emerging high tech companies. Partnerships with the industry’s leading manufacturers and software developers.
But one thing that hasn’t changed since we started: Our commitment to solving problems without compromising so we keep our customers happy and keep the industry moving forward.