First, please note that you have to use our 7000 series products, because only they support RTSP protocol so that you can use 3G phones to view them. Please follow the under steps to make it work:

1. Please set up your camera on the Internet first. For how to set up the camera on the internet, please refer to Network\Q2: How can I set up my camera over Internet?
2. On camera side, please check the settings:
   1. For IP7137/IP7135/PT7137/PT7135, please check:
      1. Disable "RTSP authentication" in "Network" page.
         (Because most players in 3G phone do not support RTSP authentication, so you have to disable it.)
      2. Choose"Configure for mobile viewing" in "Audio and video" page.
         (Because the 3G network bandwidth is limited, you can’t use too large video size or you will get nothing on your cell phone.)
      3. Please make sure that you use "554" as your RTSP port in Network page.
         (Because most ISP and players do not allow or support port number other than 554 to let RTSP streaming go through.)
   2. On 3G phone sides,
      1. Please use the players not browser in it. (Such as realplayer or any multi media players in it)
      2. Please type URL in the player:
         rtsp://<the public IP of your camera>/live.sdp

A Here is the 3GPP phone list:

Nokia: 3230, 6111, 6170, 6230, 6255, 6260, 6270, 6280, 6600, 6630, 6680, 7270, 7280, 7370, 7380, 7610, 8800, N70, N73, N80, N81, N90, N95-8G.

Motorola: A780, E770.

Sony Ericsson: K300i, K508i, K600i, K700i, K750i, K800i, P900i, S700i, W800i, W810i, W900i, Z520i, Z800i, Z1010.

Samsung: Z508

Unfortunately, the version of Realplayer in PDA does not support to view our camera, so you can’t do that.

No, because the browser in PDA and 3G phone can’t download the plug-in, so you can’t use them to view the video of VIVOTEK camera.

We provide 2 ways for you.

1. The first way:
   • You can use URL command to download the snapshot continuously. Please refer to the FAQ\Security\Q10 for the method.
2. The 2nd way:
   We have developed PDA software for viewing camera; however, it only supports to use in LAN currently. The specification is as below;
   1. Compatible with Windows PocketPC 2003 2nd Edition.
   2. Only use in LAN.
   3. Can't insert an individual camera.
   4. Only work with 7000 series cameras.
   5. Can't hear the audio of camera.
   6. Only support view the stream1 of IP7138
3. The following steps:
   1. Save the "HandyGenie" to your HDD of PC.
   2. Unzip the file.
   3. Install ActiveSync software on your PC (You can download ActiveSync software from Microsoft web site)
   4. Use a transmission line to connect the PDA to your PC.
   5. On PC side, use ActiveSync to connect with PDA.
   6. Please double-click the "setup.exe" directly on PC side to install "HandyGenie" to PDA; or copy the "HandyGenie.CAB" to the root directory of PDA and then click it to install.
   7. After installed HandyGenie successfully, please go to Program files\Vivotek\HandyGenie, click "HandyGenie" and then it will start to search the 7000 cameras in LAN. Please note that it only shows IP and MAC address.
   8. Select the camera you want and press "Connect" button to connect.