1. Open IE, Click Tools / Internet options.
2. Choose Security page and click "Custom Level" button.
3. In "Download signed ActiveX controls" item, choose "Enable" or "Prompt".

1. You have to fill in the blanks with your email server address/email address/account name/password on Network page first. Notice: Sender email address means the account that sends the email. Recipient email address means the account that you want to receive the snapshot email. The server address, username and password are for the sender's account. Take the following picture for example. atd@vivotek.com will receive the snapshot email from testing@vivotek.com .

2. Go to the Motion Detection page and add a motion window. Remember to check the "Enable motion detection" item.

3. Go to the Application page, check the schedule for when you want to send snapshots, and choose Motion trigger and send snapshots by email.

1. You have to fill in the blanks with your FTP server address/user name/password on Network page first.

2. Go to the Motion Detection page and add a motion window. Remember to check the "Enable motion detection" item.

3. Go to the Application page, check the schedule for when you want to send snapshots, and choose send snapshots by FTP.

1. Set up your digital input and digital output devices .

2. Go to the Application page, check the schedule, and choose which conditions will trigger the Digital Output. There are four conditions of digital input. Which one should be used is depend on what digital input you used.

1. You need to set up your buzzer and check which conditions of digital input should be used.

2. The Relay Output's "NO" pin (Normal Open), "NC" (Normal Close) pin, and "C" pin (Common) can be used to turn an external alarm on or off. When the system starts up, both relay output's "Common" pin will short the "NC" pin. A simple example is illustrated in the diagram below.

3. Add motion window on Motion detection page.

4. Go to Application page, check the schedule, and choose which motion window you want to trigger DO.

There is a button in a hole on the case of the camera (varies from model to model) that is used to reset the system or restore the factory default settings. If you forget the password of the camera, please restore default setting.

Steps:

1. Find a probe (like a paper clip) to click the reset button inside the reset hole.
2. Hold the button down for a few seconds.
3. While you're holding down the button, the LED will go to POST (power on self test). Wait for the self-diagnostic to run twice.
4. You can release the reset button and set up the camera by using the Installation Wizard again

There is a button in a hole on the case of the camera (varies from model to model) that is used to reset the system or restore the factory default settings. Sometimes resetting the system sets the system back to normal state. If the system problems remain after reset, please restore the factory settings and install again. Different model have different ways to restore default settings because the LED is different.

Steps:

1. Find a probe (like a paper clip) to click the reset button inside the reset hole.
2. Hold the button down for a few seconds.
3. While you're holding down the button, the LED will go to POST (power on self test). Wait for the self-diagnostic to run twice.
4. You can release the reset button and set up the camera by using the Installation Wizard again.
5. The following is a film that shows you how to restore default settings.

Film:

• IP with one LED.rm
• IP with two LED.rm
• PT.rm
• PT7000.rm
• PZ.rm
• VS3102.rm
• IP7000.rm
• FD.rm

Unfortunately, our camera can't pan or patrol continuously. It can pan/tilt only in manual mode because of the mechanism. The mechanical design for PT/PZ is quite different from a dome camera. The dome camera uses a belt and the motor system to rotate, while the PT/PZ uses gears. Allowing the PT/PZ to rotate continuously would damage it because the gears cannot withstand constant movement.

The PT/PZ does not support continuous patrol but we have a new speed dome product that does. There is a way for the camera to patrol continuously, but the user will need to write a program to do this. Simply loop the following URL, which will rotate the camera. Try to use the URL.

Cruise

To use the cruise function, first click the "Start" button, the user will have up to 100 seconds to control and record the movement of the camera. Clicking the "End" button will stop the session. Finally, the "Cruise" button will make the camera rotate the path of the saved session.

Patrol

To use the patrol function, the user needs to first set the preset location for the camera to follow. Clicking the patrol button will make the camera move between the locations. The main difference between a patrol and cruise path is that a cruse path is generally smoother.

Generally speaking, if your email account allows users to send email with the SMTP protocol, (in other words, if the account can use an email program to send and receive email), then you can use the account to receive snapshots.

According to the rule, SMTP server must be the email account's SMTP server. Account name is the recipient email address's account name. Password is also the recipient email address's password.

Recipient email address is the email that you want to receive the snapshot. So, according to the setting, testing@vivotek.com will receive snapshot from jack@vivotek.com

1. Choose safe100 and read the Legal Agreement.
2. Choose Agree to go to the next page.
3. Check "Enable DDNS." Fill in an email address and host name. Please fill in a useful email account. The host name is the domain name, which you want to use to connect with the camera.
4. Fill in the key and confirm key. (You may use any combination of numbers and characters.)
5. Click "Register" button.
6. You can see the message " [Register] Starting to register, please wait a minute." in the DDNS Message box when you are waiting.
7. If registration is successful, you will receive the message "[Register] Register successfully. Your account information has been mailed to registered e-mail address. "
8. Please click "save" again to keep the settings on DDNS & UPnP.

Some of our products have a default password. The default root password is the 12 digit (upper case) MAC address, for example, 0002D 100337A . The user name is root. Try to use the MAC address to log in to the camera. Notice the capital letter. You need to use default password when you access the following models for the first time.

• 2000 series: VS2101, VS2402, IP21X1, IP21x2.
• 3000 series: VS3100P, VS3102, IP31X1.

Before using two way audio, make sure your camera has connected with the speakers and the microphone. After that, go to the Client settings page to see which talk button control style you chose. Toggle or Push?

If you chose Toggle, this means you must click once before talking. Clicking again will disable voice input.

Push means push to talk. When you want to talk, you have to hold down the button. If you release the button, the function will disable.

To use the patrol function, the user needs to first set the preset location for the camera to follow. Clicking the patrol button will make the camera move between the locations.

So far, our RX7101 only support the 7000 series. Please check the model, which you use with the RX7101. Please also check the Video and Audio page. In Video source settings items, you have to use

rtsp://<ip address>:<rtsp port>/<access name> instead of http://<ip address>:<http port>.

I would like to talk about what is multicast before talk about how to use Multicast with VIVOTEK camera. Multicast is a one-to-many transmission technology. It's an efficient way to deliver a single stream of live data to, in theory, unlimited number recipients at the same time. Instead of sending 1000 streams of information to 1000 users, it sends only one stream of audio, video, or data. The single stream will then be delivered to unlimited number of users via dedicated multicast routers dispersed throughout the Internet.

So if you enable multicast item on Network page of the camera, which means the camera support multicast. Anyone in the same local area network can choose to use multicast method to link to the camera. You can just go to the client settings page and choose multicast for protocol options.

Before you use the mail, you have to check whether your mail server can send the mail for you by using outlook or some mail software.

The SMTP server must be the recipient mail account’s STMP server. Account name is the recipient mail address’s account name. Password is the recipient mail address’s password. Recipient mail address is the mail, which you want to receive the snapshot from the camera. According to the settings, technical@vivotek.com will receive the snapshot from vivotek@pchome.com.tw