1. Reason: The Plug-in is not correctly installed. Solution : Please lower the security level of IE link the following picture marked.
2. Reason: The HTTP Port is not assigned in URL. Solution : Type " http://assigned:HTTP Port " , such as http://192.168.0.100:8080 in URL.
3. Reason: Forgot the HTTP port. Solution : Download the config.ini file from FTP like following steps: Please note that 192.168.0.203 is an example. 　

It is dependent on browser version, Windows version, and service pack ..etc. If you face such problem, please collect these information then send it to technical@vivotek.com.

The following table is for your reference only. It may vary from different environments. Test approach: Play an action movie (name: Matrix) at 30FPS and record for 10 minutes.

Most office has setup firewall to filter packets other than 80 port, the default HTTP port, and the public IP address is shared by multiple workstations. That's why there are many methods used in VoIP, instant messenger, file exchanger to bypass this rule for communication.

Our 3000 series products need one port for video, one port for audio and the other port to control the handshake and synchronization. If users can only use HTTP mode, there is video only transmitted via HTTP. To utilize HTTP port for general web data and such heavy multimedia content may make network administrator unhappy. They cannot separate either one for best management. However, users have to solve multiple servers located inside the firewall. That needs NAT support. NAT should have port mapping for different private IP address to one public IP address.

• 2000 series:Allow twenty users.
• 3000/6000 series:Allow Ten users.

Allow more users to receive periodic snapshots refreshed in seconds automatically. Since it is intended for security or real-time surveillance, too many users will share the bandwidth and make video refresh slowly.

The following table is for your reference only. It may vary from different environments. The real data amout of output depends on the area monitored. All the colors, textures, and object numbers, size and speed of moving object will affect the result.

Test approach: Put a nodding doll in front of IP7139.

We provide you a tool to measure the bandwidth in your own environment. Please go to the link (FAQ – Audio and Video, Q4) to get this tool.