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FAQ - DVR

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Q1: Why cannot I see any image though I think the configuration is done well?

Since it is multi-channel software, we let users decide which channel to display in which window of which layout. Therefore users can notice the channel number, not the light bulb, will turn into blue to indicate the channel has been setup. Then users have to drag the channel number into the desired window and drop to show the image. The demo clip will show how to perform the procedures. Tell users to notice the cursor.

Q2: Why my recording software shows "disk full" then stop recording?

You can setup the software to be "cycle recording" so the recorded data will overwrite the old data. You can refer to ST3402 user's manual to get more details about such kind of settings.

Q3: How to calculate the hard disk space used by ST3402 software?

You can try to use the following Excel to calculate the consumed spacefor recording.