1. Reason: The power is not plugged. Solution : Please check the power is plugged correctly.
2. Reason: The network does not work. Solution : Open a DOS prompt and type "PING" 127.0.0.1" to see if any response is back. If not, his or her network has problem.
3. Reason: The IP is invalid. Solution : Open a DOS prompt and type "PING Assigned IP Address " to see if any response is back. If yes, please

1. Reason: The assigned IP is not fixed. Solution :
   1. Launch the IP Installer or installation wizard again
   2. Check the "Use this IP whenever system boots" option. Use can type "PING" command to awaken IP.
2. Reason: Enable the "Reset network at next boot" option in network page of configuration. Solution : Uncheck this option before reboot.
3. Reason: User forgot the IP Address. Solution : Execute the factory setting. Please refer to the user manual to review the detail information.

1. Reason: The power is not plugged. Solution : Please check the power is plugged correctly.
2. Reason: Does not select the unit you want to install. Solution : Select the MAC address of the product in IP Installer like following.
3. Reason: The Network does not work Solution : Open a DOS prompt and type "PING" 127.0.0.1" to see if any response is back. If not, the network has problem.
4. Reason: The IP is invalid. Solution : Open a DOS prompt and type "PING Assigned IP Address " to see if any response is back. If yes, please switch other IP instead. 5.Reason: Multiple networks with the same address installed in users' PC or notebook Solution : Open a DOS prompt to run IPCONFIG to list all network interface and see if any conflict among those network interfaces. In such case, change the sub-network/IP addres of unused network or just remove it.

1. Reason - 10048 Solution :
   1. Check the IP address of your PC conflicts with others . It most often happens to Windows 2000 bundled such services. Installer needs 68 and 69 ports to perform DHCP functions to get reference networ k settings.
   2. Check the port number used by DHCP service is used by other services in your PC.
2. Reason - 10065 Solution :

   Check if IP address you assigned cannot be seen from your PC. You have better to assign a valid IP address in the same subnet with your PC. If your OS is Windows XP , this problem may happen by using the Installer. The reason may be the users enabled firewall settings. Please check the Control Panel->Network->Property->Advanced setting for firewall and disable it.

We are sorry you might need to reset the device to make it back to its default settings. You can achieve that purpose by using a probe to click the reset button inside the reset hole for a while. Once the LED shows POST after two iterations, you can release the reset button and using the default password to login again.

You can visit the configuration -> network page, where if the check item in the first line "reset the IP address at next boot" is checked, it means the device will try to get new IP address via DHCP. Otherwise it means it uses the fixed IP address.