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FAQ - Plug-in

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Q1: Why cannot I see the image as the following even though I change the security settings of IE?

illustrator

  1. Open IE, Click Tools / Internet options. (Figure Active1.jpg)illustrator

  2. Choose Security page and click "Custom Level" button. (Figure Active2.jpg)illustrator

  3. In "Download signed ActiveX controls" item, choose "Enable" or "Prompt". (Figure Active3.jpg)illustrator

Q2: How to delete the Plug-in?

Different series has different plug-in. You can check the following.

  • 2000 series ==> MjpegMotionControl Class
  • 3000 series ==> VaPgCtrl Class
  • 6000 series ==> VatCtrl Class
  • 7000 series ==> RtspVaPgCtrl Class

Before delete the plug-in, you have to close the IE which is used for view the camera.

  1. Open IE, Click Tools / Internet options.illustrator

  2. Choose General page and click "Settings" button of the Temporary Internet files."illustrator

  3. Click "View object button"illustrator

  4. You can see the file under the "C:\WINNT\Downloaded Program Files"illustrator