VIVOTEK Premium Partner Program

Grow Your Business with the Power of Partnership and the Cloud

Designed for integrators, the VPP program offers exclusive incentives, strong warranties, and cloud-enabled tools that streamline winning new projects, customer service, and day-to-day operations.

Whether you’re deploying new systems, managing licenses, or tracking progress — the VPP Program scales with your success.

VPP Tiers at a Glance

As you grow, so do your benefits — from faster replacements and deeper discounts to early access to products and innovation, and timely support.

5 Year Warranty

Discount and Incentives

Remote Management Tools

Enhanced Tech Support

Authorized
Select
Elite
Easier to Do Business With:
5-Year Product Warranty
V
V
V*
Over-The-Counter (OTC) Exchange for RMA (in warranty)
V
V
RMA Advance Replacement (in warranty)
V
Overnight Shipping for DOA
V
RMA 2-day Expedited Shipping
V
Expedited Tech Support
V
V
Advanced EOL/Price Change Notices
V
V
V
Purchasing Power:
VORTEX revenue counts 2x rate towards goal
VPP Partner Discounts (based on tier)
34% off MSRP
36% off MSRP
39% off MSRP
Exclusive Project Registration for Partners
V
V
V
Demo Camera Discount
V
V
NFR Pricing Support Through Authorized Distributors
(50% off MSRP)
(60% off MSRP)
Sales and Project Tools:
VPP Portal
V
V
V
Leads Sharing
V
V
Training Discounts
V
V
Co-Marketing Activities (events)
V
Access to Early Field Trial Innovation Products and Services
V

* Enhanced warranty programs forthcoming for Elite partners in 2026

Tools and Resources
Partner Portal
Your all-in-one cloud dashboard. Manage licenses, track project progress, and monitor deployed systems - keeping your high standards for customers and for your responsiveness as a business, all from one secure place.
The VPP Portal helps your business run smoothly today, and will power new tools in 2025: Such as for design and planning, tier level progress, smart product selectors/calculators, and more.
Customer Support
Our expert support team is here to help you succeed — whether you need help setting something up, troubleshooting a live deployment, or other help to expedite installation and operations. As a VIVOTEK Premium Partner, you have direct access to specialists who understand our products for your workflow and are ready to support you at every step.
Training and Certification
Stay sharp with continuous learning. VIVOTEK offers on-demand training modules and live partner events designed to strengthen your technical edge — from sales and presales to hands-on installation. Win more deals by staying ahead of the curve.

Ready to Grow with Us?

Join the VIVOTEK Premium Partner Program and unlock the tools, support, and insight to build your business with confidence.

Sign up now