Important Notice: Cloud Service Transition
Firmware 5.0.0.7 does not allow downgrading to 4.8.0.2 or the previous firmware version.
Effective with firmware version 4.8 (released March 28), VIVOCloud support will be discontinued for models ND9326P, ND9426P, ND9442P, and ND9542P. VORTEX will be the exclusive cloud platform moving forward. Learn more about VORTEX Connect.
Current VIVOCloud users who wish to continue using this service should not update to firmware version 4.8 or later.