What's new in VORTEX

Major Release - AI Hub

Reimagine Your Incident Management

• AI-Powered Video Analytics with Visualization Interface
• Gen AI–Driven Video Search for Intuitive Operation
• Centralized Case Management in One Place

The VORTEX AI Hub revolutionizes video surveillance by centralizing advanced AI tools in a single, intuitive interface. By simplifying operations and enhancing security, the AI Hub empowers users to respond swiftly and effectively to incidents.

Other Updates

New Features

Device Sharing

Users can now create a share link to allow external parties (e.g., law enforcement) to access live streams or playback footage from selected cameras. This is useful for sharing key areas or critical moments without requiring login.

Frame by Frame

Supports forward frame-by-frame playback, making it easier to pinpoint and examine key events. This feature can be enabled via a button on the web portal or hotkey.

Talk Down with Network Speaker

The Talk Down feature has been introduced. By connecting VIVOTEK’s Network Speaker to the VORTEX platform through the RX9502 bridge device, live audio can be sent to any subject at the scene as an instruction or warning

Enhancements

Forward or Rewind in 10-Second Increments

Users can now fast forward or rewind by 10 seconds by clicking respective buttons. The playback will start from the last position on the timeline where the user stopped. Hotkeys are also available.

Modification

Case vault

The maximum number of case vault limit has been increased from 10 to 50.

What's new in VIVOTEK

Recording Server Upgrade: Strengthening Surveillance Protection

The recording servers NR9581-V3 and NR9682-V3 operating system upgrade boosts security with Windows 11 compatibility and built-in TPM support, offering advanced encryption. It ensures reliable, secure surveillance with minimal user input.

For upgrade inquiries, please contact our regional sales team.

Upgrade features:

• TPM-Enabled BitLocker
  Automatically secures encryption keys—no USB or password hassle.
• Secure Boot + Measured Boot
  Detects unauthorized changes to system components for continuous protection.
• Failover & Standard Mode Ready
  Follow the user manual for switching requirements.
• VAST Security Station 1.3
  Image File 4.0 includes VAST Security Station v1.3. Visit the product page to download the latest version.

New Camera Firmware: Elevating Security Intelligence

VIVOTEK's Camera Firmware 2403 release – a comprehensive update that pushes surveillance technology boundaries. This latest firmware introduces groundbreaking RealSight Engine enhancements for superior people clarity, robust RTSP encryption over TLS for enhanced cybersecurity, and expanded integration capabilities that streamline security operations.

Ready to transform your surveillance capabilities? Discover the complete Firmware 2403 feature breakdown to see how these innovations can optimize your security infrastructure.

FD9380-V2 / IB9380-V2 / IT9380-V2

Built for Everyone: Smart, Secure, and Everyday-Ready C-series AI Camera

The C-series AI camera, available in fixed dome, bullet, and turret form factors, captures detailed 5MP resolution at 30 fps with WDR clarity, even in challenging lighting conditions. Powered by Smart VCA analytics and Vision Object Analytics, it ensures that users only get the alerts that matter. With an IK10 metal housing and enterprise-grade security from Trend Micro, this camera is built for reliability, inside and out.

Product features

• Detect People & Vehicles with Vision Object Analytics
• Accurate Alarm with Smart VCA
• Built-in IRs up to 30M with Smart IR
• Metal Housing with IK10 Certification
• Cyber Protection via Trend Micro IoT Security

MA9312-EHTV

V-series 4K Outdoor Bi-Directional AI Camera

Following last month's spotlight on our 5MP V-series Outdoor Bi-Directional AI Camera, we are excited to introduce the MA9312-EHTV – the same innovative dual-angle surveillance solution now enhanced with stunning 4K resolution. With a large 1/1.8” image sensor and precise P-iris motorized lens, this industry-leading camera delivers exceptional image clarity while boasting installation simplicity.