VORTEX Cloud Updates

VORTEX x Brivo Access Control Integration Tutorial

Unify Brivo with VORTEX to verify access events with video, trigger automated alarms, and manage remote door unlocks—all from a single interface. This enhances visibility, accelerates response times, and boosts overall operational efficiency.

Watch tutorial video to see the Brivo Access Control integration in action on the VORTEX platform. Learn more info on VORTEX Access Control Solution page.

Flexible Cloud AI Detection, Total Control

VORTEX introduces advanced AI Detection features that bridge real-world security outcomes: Think Alert, Fall Detection, and PPE Detection. These capabilities enable customized threat monitoring via natural-language descriptions or simple configuration steps. Powered by advanced AI, they transform user-defined scenarios into proactive protection, enabling faster team responses and enhanced safety.

Learn more about these features on the VORTEX AI page.

Watch our PPE Detection video to see how transform safety monitoring into an automated, proactive defense management.

Other Updates

New Features

PTZ Preset & Patrol Support

VORTEX now empowers users with full PTZ control, allowing the execution of custom presets and patrol routes directly within the interface for PTZ camera under NVR

Note: To improve security, recording now requires a camera password in version 5.1.0.5.v08122902. If you plan to update, please set your camera password first to avoid any disruption to your recording service.

Face Recognition Free Trial

Enable FR today to experience precise identity verification. This free trial runs until the end of April. Please note that Face Recognition will become a paid service starting in May.

Enhancement

Audit log -  Archive file download action

Archive file download actions are now recorded in the audit log, providing greater visibility and control over data access to help identify suspicious behavior and prevent potential data leakage incidents.

Product Updates

Discovery Day Webinar - See What Matters. Alert What You Define.

Join upcoming VIVOTEK Discovery Day webinar to see how Chroma24 AI night imaging and VORTEX Think Alert deliver clearer visibility and faster response in real deployments. Experience AI in action and learn how to apply it.

Register webinar for your local session now  → VIVOTEK Discovery Day 2026

VSS Tutorial: How to Connect VSS on VORTEX

VIVOTEK's VAST Security Station (VSS) 1.5 opens the gate to the cloud world, transforming existing surveillance infrastructure into a powerful hybrid solution without the complexity of traditional cloud migrations.

Key Benefits:

• Deploy in Minutes: Zero configuration required—no VPN setup, no network troubleshooting
• Effortless Management, One Platform: Manage all cameras through a single, unified VORTEX platform with remote access from anywhere
• Save Money, Manage Remotely: Restart VSS from anywhere without costly on-site visits
• Future-Proof Hybrid Solution: 128 free cloud channels to protect existing investments while providing a clear upgrade path

Learn how to connect cameras via VSS on VORTEX for remote monitoring anytime, anywhere.

Read our full VSS 1.5 blog to discover how this release future-proofs security operations and learn more about our hybrid cloud solution.