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Solution by Industry
Physical security solutions designed for specific industries and real-world operating environments.
Solution by Application
Surveillance and security solutions designed for specific use cases and security challenges.
Solution by Technology
Integrated technologies powering intelligent security solutions across environments.
Video Management Platforms
On-premise and cloud-based VMS platforms for unified video management.
Network Cameras
Network cameras offering flexible options for different environments and industry needs.
Onboard Security
Onboard security designed for real-time surveillance in transit and transportation.
Network Video Recorder and Appliance
Recording appliances for secure storage and cloud-connected management.
Integration Plug-ins
Integration plug-ins that connect management software with third-party platforms and tools.
Networking
Networking products provide network connectivity & power supply for stable transmission.
Accessories
Accessories designed for various installations, integration, and operation of surveillance products.
Facial Recognition
Facial recognition devices for identifying and verifying individuals.
Legacy Products
Legacy products maintained for reference and existing deployments.
Learning
Explore the latest physical security insights through cases, articles, videos, and webinars.
Download Center
Download software, firmware, datasheets, QIGs, manuals, and technical documents.
Management Tools
Support resources for warranty, service requests, cybersecurity, and customer assistance.
Design Tools
Management tools for device setup, maintenance, and compatibility verification.
Support
Planning tools to design, calculate, and deploy surveillance system projects.
Partner Portal
Access the VPP Portal and VORTEX Reseller Portal for partner programs and services.
Technology Partners
Technology partners and programs offering VADP collaboration and exclusive A&E/C support.
Where to Buy
Find authorized distributors and resellers for our products in your country.
Terms of Use
These Terms of Use (“Terms”) govern your access to and use of VIVOTEK's website services, including our websites, email notifications, applications, and other services that link to these Terms. By using our services, you agree to these Terms.
Who May Use the Website Services
You may use these services only if you agree to and comply with this VIVOTEK Terms of Use. If you are using the services on behalf of a company or organization, you represent that you are authorized to bind that entity to these Terms.
Privacy
Our Privacy Policy describes how we handle the information you provide when using our services. By using these services, you consent to the collection and use of your information as outlined in our Privacy Policy.
Using the Services
Our website services may change at our discretion. We may stop providing services or create usage limits at any time. We may suspend or terminate accounts and reclaim usernames without liability.
You agree not to misuse our services. We reserve the right to access, read, preserve, and disclose any information we believe is necessary to comply with the law, enforce these Terms, address fraud, respond to support requests, or protect VIVOTEK and our users. We do not disclose personal information to third parties except as outlined in our Privacy Policy.
Your Account
You may need to create an account to use our services. Use a strong password and safeguard your account. VIVOTEK is not liable for any loss or damage resulting from your failure to adopt security measures.
We may send you communications, such as service announcements and administrative messages, which are part of your account services.
Your License to Use the Services
The services are protected by, including but not limited to, copyright, trademark, and other laws and regulations. You are not authorized and/or license to use VIVOTEK’s company name, trademarks, logos, or other brand features without explicit permission. All rights to the services remain with VIVOTEK. Any feedback you provide will be considered voluntary, and we may use it without obligations to you.
Ending these Terms
You may terminate these Terms at any time by deactivating your account and discontinuing use of the services. Contact us at privacy@vivotek.com for assistance.
We may suspend or terminate your account or services at any time for any reason, including but not limited to if you violate these Terms, create risk or legal exposure, or engage in unlawful conduct. If your account is terminated, we will attempt to notify you the next time you try to access it.
Limitations of Liability
Your use of these services limits VIVOTEK’s liability to the maximum extent allowed by your country of residence.
General
We may revise these Terms from time to time. The most current version will be available at www.vivotek.com. By continuing to use the services after revisions become effective, you agree to the revised Terms.
These Terms are an agreement between you and VIVOTEK Inc. For questions, contact us at privacy@vivotek.com.
