VORTEX Cloud Updates

85°C Bakery Cafe Cuts Deployment Time 50% with VORTEX AI Cloud

We’re proud to partner with 85°C Bakery Cafe as they scale across the U.S. with 80+ locations—all supported by a lean 7-person IT team using VORTEX to centralize video operations and accelerate rollout.

Results at a glance:

• 50% faster deployment with plug-and-play setup—store launches cut from 2–3 days to about 1 day
• Hybrid compatibility unifies 200+ legacy cameras and 150 cloud cameras on one platform, avoiding rip-and-replace costs.
• Centralized cloud management with instant alerts and AI search so staff can retrieve footage in seconds and resolve incidents faster.

Read the full story → https://www.vortexcloud.com/resource/story/85cbakerycafe

Device Release

Panoramic Cameras — Less Is More (New Promo Video)

Our new panoramic promo video is live—showcasing how one camera delivers 180° coverage and replaces multi-camera setups, eliminating extra mounts, cables, and licenses to lower TCO and reduce failure points—less hardware, less hassle, more coverage.

The video also demonstrates how the Single, Dual, and Quad sensor options map to focused, mid-range, and large spaces—enabling customers to pay for exactly what they need.

Watch the full video here →  One Camera, Complete Coverage | VIVOTEK Compact Panoramic

Pick your perfect match:

• Single-sensor Panoramic Camera: CC9391-HV, CC9390-HV, CC9381-HV-V2, CC9380-HV-V
  
  • Suitable application include: Cashier Area / Elevator Lobby / ATM Monitoring / Reception Desk
• Dual-sensor panoramic Camera: MS9390-EHV-V2
  • Suitable application include: Hallway / Warehouse / Parking Lot / Hotel Lobby
• Quad-sensor panoramic Camera: MS9321-EHV-V2
  • Suitable application include: Traffic Intersection / Shopping Mall / Airport / Large Parking Lot

Download our panoramic comparison flyer →  Choose Your Perfect Panoramic Camera

Explore our complete panoramic solutions →  Panoramic Surveillance Solution

New Indoor AI PTZ Camera Launch: See More, Install Faster

Meet our new indoor Pan-Tilt-Zoom (PTZ) camera—compact, lightweight, and built for quick, discreet installs. It runs on standard PoE (no high-wattage injectors), cuts time on ladders, and lowers total cost. Enhanced with WDR Pro, it delivers sharp, high-quality images that preserve accurate detail even in challenging high-contrast conditions, and fits cleanly in both indoor and semi-outdoor locations.

Product Features:

• Up to 40× / 30× Optical zoom with auto focus and EIS
• Identify people, vehicle by Vision Object Analytics
• AI-based Smart Tracking Advanced for moving people
• WDR Pro for unparalleled visibility
• Weather-proof IP66 & Vandal-proof IK10/NEMA 4X

Want to learn more—download our datasheet here. For specs and install guidance, please refer to our product page for more info:

• SD9367-EHL → https://www.vivotek.com/products/network_cameras/pan-tilt-zoom/sd9367-ehl
• SD9387-EHL → https://www.vivotek.com/products/network_cameras/pan-tilt-zoom/sd9387-ehl

VIVOTEK Premium Partner Portal: Stay Ahead with Automated Failure Alerts

Eliminate continuous manual monitoring of the platform. With VIVOTEK Premium Partner Portal, organizations can set email notifications for device-offline and health events and receive alerts wherever teams are—enabling faster response, reduced downtime, and improved maintenance efficiency across multi-site deployments.

Configure once, stay flexible, and let alerts arrive automatically!