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Solution by Industry
Physical security solutions designed for specific industries and real-world operating environments.
Solution by Application
Surveillance and security solutions designed for specific use cases and security challenges.
Solution by Technology
Integrated technologies powering intelligent security solutions across environments.
Video Management Platforms
On-premise and cloud-based VMS platforms for unified video management.
Network Cameras
Network cameras offering flexible options for different environments and industry needs.
Onboard Security
Onboard security designed for real-time surveillance in transit and transportation.
Network Video Recorder and Appliance
Recording appliances for secure storage and cloud-connected management.
Integration Plug-ins
Integration plug-ins that connect management software with third-party platforms and tools.
Networking
Networking products provide network connectivity & power supply for stable transmission.
Accessories
Accessories designed for various installations, integration, and operation of surveillance products.
Facial Recognition
Facial recognition devices for identifying and verifying individuals.
Legacy Products
Legacy products maintained for reference and existing deployments.
Learning
Explore the latest physical security insights through cases, articles, videos, and webinars.
Download Center
Download software, firmware, datasheets, QIGs, manuals, and technical documents.
Management Tools
Support resources for warranty, service requests, cybersecurity, and customer assistance.
Design Tools
Management tools for device setup, maintenance, and compatibility verification.
Support
Planning tools to design, calculate, and deploy surveillance system projects.
Partner Portal
Access the VPP Portal and VORTEX Reseller Portal for partner programs and services.
Technology Partners
Technology partners and programs offering VADP collaboration and exclusive A&E/C support.
Where to Buy
Find authorized distributors and resellers for our products in your country.
Product Updates - October 2025
VORTEX Cloud Updates
85°C Bakery Cafe Cuts Deployment Time 50% with VORTEX AI Cloud
We’re proud to partner with 85°C Bakery Cafe as they scale across the U.S. with 80+ locations—all supported by a lean 7-person IT team using VORTEX to centralize video operations and accelerate rollout.
Results at a glance:
- 50% faster deployment with plug-and-play setup—store launches cut from 2–3 days to about 1 day
- Hybrid compatibility unifies 200+ legacy cameras and 150 cloud cameras on one platform, avoiding rip-and-replace costs.
- Centralized cloud management with instant alerts and AI search so staff can retrieve footage in seconds and resolve incidents faster.
Read the full story → https://www.vortexcloud.com/resource/story/85cbakerycafe
Device Release
Panoramic Cameras — Less Is More (New Promo Video)
Our new panoramic promo video is live—showcasing how one camera delivers 180° coverage and replaces multi-camera setups, eliminating extra mounts, cables, and licenses to lower TCO and reduce failure points—less hardware, less hassle, more coverage.
The video also demonstrates how the Single, Dual, and Quad sensor options map to focused, mid-range, and large spaces—enabling customers to pay for exactly what they need.
Watch the full video here → One Camera, Complete Coverage | VIVOTEK Compact Panoramic
Pick your perfect match:
- Single-sensor Panoramic Camera: CC9391-HV, CC9390-HV, CC9381-HV-V2, CC9380-HV-V
- Suitable application include: Cashier Area / Elevator Lobby / ATM Monitoring / Reception Desk
- Dual-sensor panoramic Camera: MS9390-EHV-V2
- Suitable application include: Hallway / Warehouse / Parking Lot / Hotel Lobby
- Quad-sensor panoramic Camera: MS9321-EHV-V2
- Suitable application include: Traffic Intersection / Shopping Mall / Airport / Large Parking Lot
Download our panoramic comparison flyer → Choose Your Perfect Panoramic Camera
Explore our complete panoramic solutions → Panoramic Surveillance Solution
New Indoor AI PTZ Camera Launch: See More, Install Faster
Meet our new indoor Pan-Tilt-Zoom (PTZ) camera—compact, lightweight, and built for quick, discreet installs. It runs on standard PoE (no high-wattage injectors), cuts time on ladders, and lowers total cost. Enhanced with WDR Pro, it delivers sharp, high-quality images that preserve accurate detail even in challenging high-contrast conditions, and fits cleanly in both indoor and semi-outdoor locations.
Product Features:
- Up to 40× / 30× Optical zoom with auto focus and EIS
- Identify people, vehicle by Vision Object Analytics
- AI-based Smart Tracking Advanced for moving people
- WDR Pro for unparalleled visibility
- Weather-proof IP66 & Vandal-proof IK10/NEMA 4X
Want to learn more—download our datasheet here. For specs and install guidance, please refer to our product page for more info:
- SD9367-EHL → https://www.vivotek.com/products/network_cameras/pan-tilt-zoom/sd9367-ehl
- SD9387-EHL → https://www.vivotek.com/products/network_cameras/pan-tilt-zoom/sd9387-ehl
VIVOTEK Premium Partner Portal: Stay Ahead with Automated Failure Alerts
Eliminate continuous manual monitoring of the platform. With VIVOTEK Premium Partner Portal, organizations can set email notifications for device-offline and health events and receive alerts wherever teams are—enabling faster response, reduced downtime, and improved maintenance efficiency across multi-site deployments.
Configure once, stay flexible, and let alerts arrive automatically!
Hua Liu
Portfolio Marketing Representative
Meet Hua Liu, a dynamic member of VIVOTEK's Portfolio Marketing team based in Taipei. With a passion for storytelling and a keen understanding of technology, Hua excels at transforming complex product features into relatable narratives that resonate with people. She may seem quiet and introspective, but can transform into a passionate communicator when inspiration strikes.
