VORTEX Cloud Updates

AI-Powered Solutions for Safer, Smarter Operations

Modern physical security demands more than standard video recording. Advanced camera systems with built-in AI capabilities can detect risks early, reduce operational costs, and simplify daily security management. Discover the most effective ways to evaluate new hardware and elevate your business security.

Visit the VORTEX blog to learn more or request a demo.

Total Site Overview Made Simple

Transform building layouts into interactive security maps. Simply upload a floor plan, position cameras at their real-world locations, and apply precise field-of-view overlays that display direction, angle, and depth. A single click on any camera icon instantly opens the live stream on the map with real-time status—delivering complete, intuitive overview of your facilities through the VORTEX Cloud platform.

Explore the VORTEX product page for more details.

Other Updates

New Features

Enhanced Think Search

Quickly locate specific individuals by profile name or vehicles by license plate using natural language queries—drastically reducing investigation time.

Multi-Sensor Lens Alignment

The VORTEX Portal now includes an auto-alignment feature for the MS930-EHV model, automating stitching for superior panoramic image quality.

Device Sharing & Mobile Improvements

Device sharing for live-view access has been introduced, and archive filtering has been enhanced to enable faster, easier reviews in the Mobile App.

Enhancements

Cloud Backup Status Update

Cloud backup scheduling now uses the device’s local timezone. New timeline displays show the last successful backup and overall backup intervals.

Streamlined Message Center Events

The event side menu for multi-video sources has been refined, allowing users to switch seamlessly between camera views for a smoother experience.

Modification

Updated FR and LPR Tutorials

On-screen tutorial content for Facial Recognition and License Plate Recognition has been comprehensively updated.

Site Creation Required for Adding Devices

New organizations are now required to create a site before adding devices to the platform.

News & Product Updates

Precision Face Profiling and Automated Privacy Tools in VSS v1.6

VAST Security Station (VSS) v1.6 introduces powerful system optimizations that eliminate manual investigative bottlenecks. The update streamlines operations by automating privacy masking and enabling intelligent face profile matching directly from search results. Users can now enforce stricter data control and access security with minimal effort.

Read the blog for additional feature details. 

Smarter Visibility for Safer Connected Living

Residential security is no longer just about recording what happened. From visitor flow and room packages to shared spaces and safety-sensitive incidents, discover how AI-powered residential surveillance helps operators gain smarter visibility, faster response times, and more connected site management.

Visit solution page to learn more. 

VIVOTEK AI Solutions Enhance Efficiency at Traffic Hubs in Norway

As a major transportation hub, the terminal required improved visibility, faster incident response, and scalable monitoring. Leveraging VIVOTEK’s advanced security solutions, we implemented panoramic surveillance, blind spot monitoring, and intelligent search capabilities to support next-generation operations.

Discover the full customer story.