VORTEX Cloud Updates

Custom AI Video Alerts: Name the Threat, Get Instant Detection

VORTEX Think Alert revolutionizes security by letting you describe threats in simple text, such as “a person carrying a crowbar,” and instantly turning them into reliable real-time AI video alerts. Move beyond basic motion detection for faster responses and better evidence — with zero complex configuration.

Visit the VORTEX blog to learn more or request a demo.

The Next Generation of VORTEX AI is Here. Upgrade Free Today

Experience the ultimate VORTEX upgrade with our newly expanded Advanced AI features, now giving both xStd and xPro users full access to premium xPro capabilities and specialized AI tools. Start your 2-month free trial today and lock in our exclusive, limited-time "Buy 1 Year, Get 1 Year Free" offer before it expires!

Explore the VORTEX event page for more details.

Other Updates

New Features

Floor Plan Support [xStd/xPro]

Turn building layouts into interactive maps by uploading floor plans and placing cameras with real-world field-of-view overlays for instant live streaming and status tracking.

Case Vault Description Generator [xPro]

Upgrade your workflow with an AI-powered feature that automatically generates incident descriptions from key data to accelerate your investigation-to-closure pipeline.

Camera Firmware Release Updates

This release introduces new features like LPR image enhancement mode, remote lens alignment for multi-sensor cameras, and fisheye I/O cable support. It also delivers key improvements including enhanced database integrity protection, consistent recording retention across codec changes, improved SD card formatting reliability, and automatic cleanup during firmware installation. Please check the official release notes for applicable models and full details.

NVR Firmware Release Updates

This release introduces new features like low-memory network protection, generic ONVIF event filtering, multi-region WebRTC support, and certificate encryption. It also includes modifications to connection sessions. Please visit the official release notes to view the applicable model & full details.

Enhancements

Alarm Action with Email Digest

Users can now consolidate related alarm notifications into a single report sent every 30 minutes, featuring event summaries and hyperlinks to reduce inbox clutter.

News & Product Updates

Unlock Facial Recognition on Compatible VIVOTEK AI Cameras

Take your surveillance to the next level with Facial Recognition. Turn supported AI cameras into smart security featuring real-time alerts, authorized access control, and rapid investigation tools. Ideal for office buildings and meeting areas. Simple deployment with no extra hardware needed. Make your current AI cameras work smarter and more securely.

Read the blog for new facial recognition appplication details. 

VIVOTEK Powers AI Cloud Security in Denmark

Designed for this complex site, the project required a flexible and scalable approach to security across fragmented systems and operations. From siloed monitoring to centralized cloud control, operators can now manage everything remotely with greater efficiency and flexibility.

Discover the full customer story.