VIVOTEK USA Sales Promotions – May 1-31, 2025

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VORTEX Cloud Updates

New Features

Facial Recognition

Cloud-based facial recognition with profile search and management is a powerful tool that seamlessly identifies known and unknown individuals in real time. This feature is now available with a VORTEX xPro license.

Smart Privacy Switch

The AI Analysis Control feature empowers users to manage the activation of AI functionalities based on their specific needs and local regulations.

Synchronized playback

The VORTEX browser-based client now supports synchronized playback for up to four cameras simultaneously.

Enhancements

Video Load Time Enhancement

Server-side optimizations have been made to reduce network latency between VORTEX cloud servers and devices. All global users now enjoy faster video streaming and smoother monitoring.

VIVOTEK Premium Partner Portal (BETA)

Your All-in-one Security Management Solution

The VIVOTEK Premium Partner Portal serves as a comprehensive platform designed to empower partners with essential resources, including marketing materials, specialized deal requests, and informative online courses. By providing 24/7 access to these tools, VIVOTEK aims to enhance collaboration, streamline operations, and support partners in delivering superior IP surveillance solutions to their clients.

VIVOTEK Premium Partner Portal integrates both VAST Security Station v1.4 and Device Manager v1.2.

Contact your sales to get started!

Device Release

2nd Generation VORTEX Premium Cameras

Direct-to-Cloud with onboard storage and 1-year xPro License

VORTEX is now even more versatile with the expanded 2nd generation Premium camera line. From the fixed lens FD833-HV, the 4K FD939-EHTV-1Y, to the panoramic CC831-HV-1Y, VORTEX now has an option for every application. All Premium cameras include advanced Deep Search supported by VORTEX.

Product features

• Full VORTEX AI support including: Smart VCA, path extraction, attribute search, LPR, facial recognition, and more
• VORTEX VLM text search – search how you want
• 30-day local storage, 30GB cloud archiving
• Access control & partner integrations

MA9311-EHTV

V-series 5MP Outdoor Bi-Directional AI Camera

The new MA9311-EHTV secures two different angles of view with a single cable run. Equipped with powerful imager and SOC, P-iris varifocal lens, and omni-directional IR LEDs, the MA9311 ensures excellent video quality both day and night.

The MA9311 additionally includes a protective sunshield, pigtail-less waterproof entry, standard NA gang box compatibility, conduit connection, and many installation-friendly hardware features.

IT9383-HVW & IT9383-HTVW

C-series 5MP Outdoor Dual-Light AI Turret Cameras

VIVOTEK’s first IR & warm LED dual-light camera, IT9383-HVW and IT9383-HTVW, is now released. Choose between color and black and white low light modes as needed, supplemented by warm and IR LED.

Explore special applications such as auto-switching between B&W and color modes. Stay hidden with invisible IR normally at night, and see color in a low light scene upon AI-powered event trigger!

Product features

• Built-in IR and warm light LED, up to 30 meters
• WDR Pro for Unparalleled Visibility
• Cyber Protection via Trend Micro IoT Security
• AI-powered Smart VCA & attributes
• Perform Deep Search on VIVOTEK VORTEX, VSS, and NVR, as well as via 3rd-party VMS plugin.

FD9186

C-series 5MP IR Mini Dome, 2.8mm Fixed lens

FD9186-H is a compact, low-profile surveillance solution designed for smart indoor security. Equipped with Vision Object Analytics, it accurately detects people and vehicles, while Smart VCA minimizes false alarms.

Product features

• Compact and low-profile design
• Detect people & vehicles with Vision Object Analytics
• Accurate alarm with Smart VCA
• Built-in IR illuminators, effective up to 30 meters
• Cyber protection via Trend Micro IoT Security

Important Announcement

NR9581-V3 & NR9682-V3 Windows 11 Upgrade

In October 2025, Microsoft will officially discontinue support for Windows 10 Home and Pro editions. As of May 2025, NR9581-V3 & NR9682-V3 (referred to as “V3” henceforth in this article) use the embedded Windows 10 Enterprise 2021 LTSC edition, which is NOT affected by the aforementioned end-of-support. All security updates will continue to be active and automated by Microsoft until the following dates:

• NR9581-V2 & NR9682-V2: January 13, 2029
• NR9581-V3 & NR9682-V3: January 13, 2032

V3 will be shipped with embedded Windows 11 in June, 2025. While not necessary, any current V3 users who wish to upgrade to embedded Windows 11 can choose to purchase a pre-loaded SSD in Q3, 2025. This hardware upgrade is unfortunately not available for NR9581-V2 and NR9682-V2.