VORTEX Cloud Updates

The New AI Toolkit Turning Cameras Into a Safety and Efficiency Engine

AI is changing how organizations use video surveillance. Instead of just recording footage, it now detects problems, sends the right alerts, and helps teams investigate faster. Drawing on recent IDC survey data sponsored by VIVOTEK, this article shows how companies can move past experimental AI and start seeing real improvements in both safety and day-to-day operations by focusing on one clear, high-value workflow first.

Read the article to learn how existing on-premise systems can connect to VORTEX for remote access and centralized management.

【Webinar - Tuesday with Tim】Bridging On-Premise and Cloud Video Security

Moving to the cloud doesn’t have to mean replacing the cameras you already have. In this Tuesday with Tim session, Tim Sawyer, Director of Global Training at March Networks and VIVOTEK, will show you how easy it can be to bridge your existing on-prem system to the cloud. Soon, you can enjoy remote access, central management, and AI-powered capabilities without a costly rip-and-replace project.

Together, VIVOTEK and March Networks bring decades of experience helping multi-site businesses manage video security at scale. Our combined reach spans thousands of customer sites across more than 75 countries. We're building on that foundation to offer organizations a practical path to hybrid cloud while protecting the investments they’ve already made.

Join us on November 10 for a live webinar, where you'll learn how to:

• Leverage the Core+ AI ND Series NVR to act as a bridge, connecting current cameras to the VORTEX cloud platform
• Securely remote access your sites through VORTEX Connect
• Manage multiple sites from one place, with remote troubleshooting and over-the-air firmware updates

Reserve Your Spot Today! Register Now!

Other Updates

OTA Firmware Release

NVR Firmware Update

Key improvements to prevent memory bloat with a bounded upload queue and to pause metadata or thumbnail uploads when the NVR volume is offline. It also resolves an occasional blank page issue in NVR Settings.

Enhancements

Account-Based AI Hub Search History
Search history in AI Hub is now saved to the user account, ensuring a seamless experience across different browsers, sessions, and devices.

Message Center Search

Search speed and efficiency for system logs and camera events have been upgraded to deliver a faster and smoother retrieval experience.

News & Product Updates

VIVOTEK and March Networks Showcase Connected Intelligence

VIVOTEK and March Networks exhibited together at booth 834 during Security Canada Central 2026, October 21–22 in Toronto. Under the theme Connected Intelligence for Modern Security, the team demonstrated how AI video intelligence connects video with business data to help Canadian organizations investigate faster, reduce loss, and improve daily operations.

Read the full announcement.

Safeguarding Personal Safety on Compatible VIVOTEK AI Cameras

Safety risks can happen in seconds, especially when people work alone or in high-risk areas. VIVOTEK AI cameras now offer two new SafeGuard features, PPE detection and fall detection, on compatible models. The features help teams quickly spot missing protective gear or potential falls, enabling faster response and stronger personal safety without the need to replace existing cameras.

Explore how it works in latest products & features blog.