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VORTEX Cloud Updates

3 Ways VORTEX AI Hub Improves AI-Powered Video Surveillance

Last month VORTEX introduced its major release - AI Hub, highlighting the platform's powerful Incident Management capabilities. But what more is there to discover about transforming security operations? The latest blog explores three game-changing ways AI Hub revolutionizes video surveillance:

Never Miss Critical Events Again - Advanced AI detection ensures every important moment is captured and flagged
Transform Evidence into Professional Reports Efficiently - Streamlined workflow from incident to comprehensive documentation
AI Hub: All in One, Built for Real Security Workflows - Centralized platform designed for actual security operations

Ready to see how AI Hub takes surveillance beyond basic monitoring?

Read the full blog here → AI Hub Blog

New Features

Face Recognition in Action

From storefronts to factories and offices, VORTEX facial recognition adapts to your space. Instantly identify VIPs and blacklist entries, receive alerts based on tags, and personalize service like never before.

Network Speaker and Bridge

Following last month's Talk Down feature launch, discover seamless VORTEX bridge integration on our website. Enable real-time deterrence, proactive threat response, and emergency communications through your surveillance system.

Customized View

Customized view lets users add preferred cameras from various groups into a single view, allowing them to monitor multiple feeds on one page without switching between groups.

Case Vault - New Case ID Format

The Case Vault now uses a new Case ID format: YYYYMMDD_1, combining the creation date and a sequential number for better organization and easier management of case reports.

2025 H2 Product Brochure

Hot off the press! The comprehensive H2 2025 product brochure is officially live, packed with detailed insights into new models and cutting-edge features that are set to transform the experience.

[Download Your H2 2025 Brochure Now ]

Device Release

Dual Light AI Camera Series: Solving Key Pain Points

The VIVOTEK Dual-Light AI Camera Series has arrived! Available for both on-premises infrastructure and direct-to-cloud solutions, this comprehensive lineup delivers 24/7 protection and gives the user the freedom to use color in visible warm light or black-and-white in IR light. With six versatile models to choose the dual-light cameras offer solutions suitable to a wide range of security scenarios.

Product Features:

Smart Dual Mode Protection - Continuous lighting for ongoing deterrence or AI-triggered activation that instantly deters intruders with bright warm light.
Built-in Microphone and Speaker: Provide interactivity and audio deterrence to subjects at the camera from any remote location.
Powered by RealSight Engine - Crystal-clear, full-color footage in complete darkness. See every detail in vivid color, day or night.
Deep Search - Quickly locate incidents by searching for specific colors of clothing, vehicles, or objects instead of reviewing hours of footage.

Find detailed feature introductions in an easy-to-read format — download the datasheet now!

5MP Mobile Dome Camera Built for the Rails

The brand-new 5MP Mobile Dome Camera represents a breakthrough in mobile transportation surveillance. Specifically engineered for the unique challenges of rolling stock environments, the MD9564-(D)EH-V2 is a sturdy transportation solution that thrives in harsh environments where others fail.